LANSING (October 18, 2012) -- The Michigan Office of Financial and Insurance Regulation (OFIR) will field complaints from consumers experiencing difficulty accessing benefits under the state's new autism insurance reform law. The complaints would relate to:
1. Excessive rates charged to policyholders for the treatment of autism
2. Improper denial of coverage
3. Inadequate provider networks
OFIR’s role is to review whether an insurance carrier is following the law. To learn how to file a complaint, go here.
Or, call this consumer hotline: (877) 999-6442
All consumer complaints must be filed in writing using the form on the OFIR website. Consumers can call the hotline to speak with OFIR staff for help with the consumer complaint process.